Delivery and Returns

Free Delivery
We aim to deliver your items within 3-5 working days. However, please be aware that this timeframe is not guaranteed, as we may experience occasional delays and longer lead times.

For our Free Delivery Service, your items will be dispatched via Royal Mail or DPD. You will be provided with a tracking number for either Royal Mail or DPD, allowing you to monitor your delivery on their respective websites.

Standard UK Delivery
For orders under £100, a delivery fee of £4.95 applies. We strive to deliver within 3-5 working days, although delivery times may vary due to occasional delays. Items shipped under this service are also sent via Royal Mail or DPD, with a tracking number provided for you to track your delivery online where applicable.

Shipping to Extended Area Postcodes
We offer standard shipping only to extended area postcodes, which incurs a surcharge. These are BT, IM, GY, JE, ZE, KW & HS. To check if your address qualifies as an extended area postcode, please contact our Defib Supplies team at 01732 400103.